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Mobiz Inc offers a variety of ServiceNow consulting and technical services options, see below for more details!


ServiceNow Service Offerings 

Mobiz Inc offers a variety of ServiceNow consulting and technical services, including Managed Services in a domain separated instance, Enterprise Architecture Consulting, Leadership Advisory, ServiceNow Training, Developer Peer-Review, Roadmap generation and Virtual Staff Augmentation. As a Specialist ServiceNow Partner with over 50 years of combined ServiceNow experience and 70 certifications in ITSM, CSM, HRSD and ITOM, Mobiz Inc provides Executive and Expert Level Architectural, Advisory and Development Consulting for your business’s unique needs without the burden of sourcing and retaining elite and expert level staff in house.

Advisory and Architecture Reviews

ServiceNow and Enterprise Architecture Advisory Retainers 

Retainer models from Mobiz Inc can be purchased in buckets of hours, with as few as 25 hours per month: 

  • Architect Level
    • 25 hours per month 
    • 40 hours per month 
    • Additional hours exceeding weekly/monthly caps billed at standard T&M rate 
  • Developer Level
    • 25 hours per month 
    • 40 hours per month 
    • Additional hours exceeding weekly/monthly caps billed at standard T&M rate

Contact us for an updated list of Rates for Retained Services Agreements (RSAs) 


Environmental Assessment & Roadmap Development 

Mobiz Inc offers a full environmental assessment with roadmap development for your IT department as well as your business stakeholders within ServiceNow. Assessments range in price based on impacted departments, current ServiceNow footprint and existing ServiceNow partnership and staffing arrangements. Typical scenarios are outlined below: 

  • Environment Assessment – Review Service Catalog items, System Logs, System Properties, Core data tables and ServiceNow Health Scores (generated by ServiceNow, provided by the customer.)
    • Assessment and detailed findings (flat rate) – Contact us for updated rate 
  • Assessment with Workshops – Environmental assessment plus follow-on workshops (approximately 90 minutes per workshop across business units.) – Addon to Environment Assessment at billed per Business Unit / Stakeholder group. Includes detailed meeting notes and high-level recommendations by group. 
  • Per business unit / stakeholder workshops with return documentation (flat rate per business unit) – Contact us for updated rates
  • Roadmap Development – Addon to Assessment with Workshops. Detailed roadmap with predecessors, required plugins, addons, integrations and applications to proceed. High level scope and rough order magnitude pricing to be provided with each roadmap component.
    • Per business unit, rates subject to complexity – (flat rate per business unit) – Contact us for updated rates 

Time & Material, Staff Augmentation

Time and Materials (T&M) Advisory and Consulting 

Time and Materials are subject to availability and are billed at a standard T&M rate depending on location: 

  • US based Architectural Resources 
  • Onshore based Development Resources 
  • Offshore/nearshore based Development Resources 
  • Business Analysts and Technical Writers
  • Quality Engineers and Testers 

Contact us for updated rates 


ServiceNow Staff Augmentation 

Mobiz Inc offers ServiceNow staff augmentation services where each resource is vetted by our ServiceNow Enterprise Architect for technical expertise, ServiceNow capabilities and appropriate certifications. 

  • US-based, Developer certified full time staff Augmentation 
  • Offshore/Nearshore, Developer certified staff Augmentation 

Contact us for updated rates 

Managed Services

ServiceNow Managed Services 

Mobiz Inc offers a ServiceNow “Managed Services” experience in two ways: 

  • Managed Services directly within a Domain Separated instance, giving you access to a variety of IT Operations, IT Engineering and IT Support functions as well as ServiceNow Support 
  • Managed ServiceNow advisory, consulting, development and support within your own ServiceNow Instance 
  • MSP offerings are subject to complexity, SLA definitions and service agreements. 

 Contact Mobiz Inc to schedule a complementary scoping session today! 


ServiceNow Managed Services Addons 

Mobiz Inc offers additional addons to the “Managed Services” experience, depending on complexity for a low monthly fee including: 

  • Enterprise Onboarding, Offboarding and Transitions inclusive of process mapping, flow design, automation for common enterprise grade tools (Active Directory, Office365, Azure Active Directory, and more) 
  • Enterprise Service Management, inclusive of Service Level Agreements, Built in Service Catalog and Virtual Agent 
  • Full-Service Help Desk, inclusive of Level 1, Level 2 and Level 3 as well as Engineering Support 
  • ServiceNow Developers, Administrators, Architects and Business Analysts 
  • ServiceNow Premium Features, including ServiceNow Performance Analytics, ServiceNow Virtual Agent, ServiceNow IntegrationHub Professional and more 

Contact Mobiz Inc to schedule a complementary scoping session today!