Legal

Privacy Statement

At Mobiz, we are committed to protecting your privacy and ensuring the security of your data. As a Managed Service Provider (MSP) and a Microsoft Partner, we adhere to strict data protection standards.

At Mobiz, we are committed to protecting your privacy and ensuring the security of your data. As a Managed Service Provider (MSP) and a Microsoft Partner, we adhere to strict data protection standards, including Microsoft's compliance frameworks, GDPR, and other applicable regulations.

This Privacy Statement explains how we collect, use, and safeguard your information when you interact with our website and services.

1. Information We Collect

A. Personal & Business Data

When you visit our website, request services, or engage with us as a client, we may collect:

  • Contact/Personal Information (name, email, phone number, company details).
  • Technical Data (IP addresses, device information, logs, and usage data from Microsoft 365, Azure, or other Microsoft services).
  • Microsoft-Related Data (if applicable, such as tenant IDs, service requests, or support logs).
  • Support Data: Information provided during support requests, including troubleshooting logs and system diagnostics.

B. Automated Data Collection

We use cookies and tracking technologies (e.g., Google Analytics, Microsoft Clarity) to improve website performance and user experience. You can manage cookie preferences in your browser settings.

2. How We Use Your Information

We process your data for:

  • Providing and managing IT services, including Microsoft cloud solutions.
  • Monitoring and maintaining system security and performance.
  • Delivering technical support and troubleshooting.
  • Complying with legal and contractual obligations (e.g., Microsoft Partner requirements).
  • Improving our services and client experience.

We do not sell or share your data with third parties for marketing purposes.

3. Microsoft Data Protection Compliance

As a Microsoft Partner, we adhere to Microsoft's Data Processing Agreement (DPA) and Microsoft Partner Agreement (MPA), ensuring compliance with:

  • Microsoft 365 and Azure Data Protection Standards
  • Microsoft's Privacy Principles
  • GDPR & Other Regulatory Requirements

We do not store or process Microsoft customer data beyond what is necessary for service delivery, and we follow Microsoft's Least Privilege Access model.

4. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data.
  • Opt out of marketing communications.
  • Request data portability (where applicable).

To exercise these rights, contact us at: dataprivacymz@mobizinc.com

5. Security Measures

We implement:

  • Encryption (in transit and at rest).
  • Role-Based Access Control (RBAC) to restrict data access.
  • Multi-Factor Authentication (MFA) for administrative access.
  • Regular security audits and Microsoft Compliance Checks.
  • Data minimization and retention policies.

As a Microsoft Partner, we follow:

  • Microsoft's Security Best Practices
  • Azure Security Benchmarks
  • Microsoft's Trust Center Guidelines

6. Changes to This Statement

We may update this Privacy Statement periodically. The latest version will always be posted on our website.

7. Data Sharing & Third Parties

We may share data only when necessary with:

  • Microsoft (for license management, support, and compliance).
  • Subcontractors (under strict confidentiality agreements).
  • Legal Authorities (if required by law).

8. Data Retention

We retain data only as long as necessary for:

  • Service delivery.
  • Legal or contractual obligations.
  • Security and compliance purposes.

Data is securely deleted or anonymized when no longer needed.

9. Contact Us

For privacy related questions, reach out to:

Thank you for trusting Mobiz with your data. We are dedicated to maintaining transparency and security in all our operations.

Last Updated: March 2, 2026

Have questions about your data?

We're committed to transparency and protecting your privacy. Reach out if you have any concerns about how we handle your data.

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