We implement Backup & Replication technologies for many of our customers, which provides them with 24 x 7 x 365 availability of their data. Some other back-up solutions need to limit your access to your data during the backup process, so only run overnight or on weekends.
We implement enterprise-grade backup solutions for our small & medium business customers so they don’t have to compromise between data access & data backup. As a result, our customers benefit from having their data backed up on weekdays without slowing down software & systems they rely on during business hours. We backup their data at least once a day, while for critical systems we back them up multiple times a day in order to facilitate multiple recovery points.
We’ve had customers’ staff accidentally delete important files, folders, or emails. In these cases, we have recovered files from the most recent backup in minutes.
In other instances, virtual machines or email systems like Exchange may fail to restart after a software update, and we have relied on our recovery tools to once again restore systems in minutes. Prior to implementing our backup tools, recovery could take hours.
We have also implemented Disaster Recovery solutions for customers, putting technology in place that creates multiple copies of data on different media and locations.
We rely on ‘the cloud’ to securely transfer back-up copies to it, in addition to physical equipment. We encrypt the data before it leaves our customers’ networks – both as it’s transferring and before & after it’s moved. This complements our data centers where we store back-up copies as well.
As a Managed IT Services provider, we want to remain focused on adding value to our customers’ technology and business goals. Time spent recovering data shouldn’t be a time-consuming task. With our technology to completely automate backup and recovery, our team doesn’t get sidetracked by restoring data for our customers – which may take other IT departments or companies several hours or days to complete. We have more time to focus on the day-to-day requirements of our customers and help them achieve more from their investment in our IT consulting services & support.