ServiceNOW

Services and solutions to allow you to work smarter and faster

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Transform your business with ServiceNOW automation

Advisory services

Whether you just need a second opinion on your architecture or you need a full blown implementation, Mobiz and ServiceNOW have the advisory services to help you formulate the right plan

  • Business and IT focused roadmaps
  • Process development and refinement
  • Implementation architecture and planning
  • Architecture reviews and recommendations

Application Development

Do you need enhancements to your existing ServiceNOW applications or want to build custom apps?

  • Greenfield scoped applications
  • Custom applications
  • Enhancements to existing applications

Implementation

Its important to get this right!  Don’t let just anyone perform your ServiceNOW implementation, come to the proven experts at Mobiz!

  • Deployment of all ServiceNOW product families
  • CSM, ITSM, ITOM, Service Portal and more
  • Store Apps, Accelerators and New Features
  • Customizations and Automations

Integrations

Integration and automation is key to reap the benefits of a ServiceNOW implementation

  • Seamlessly automate ServiceNow processes into 3rd party tools and flows
  • Custom development to build bi-directional Integrations with REST, XML and SOAP
  • Extension of existing Integration Hub functionality

Service Portal

Your service portal needs to have an intuitive, responsive and mobile-friendly design with actionable functionality.  The experts at Mobiz will design the best for your business

  • Custom Service Portal Pages, Widgets
  • Extend Service Portal functionality with Dynamic and Service-Aware Data
  • Support responsive, mobile-friendly design with actionable functionality

Managed Support

Leverage the Mobiz ‘competitive advantage’ for a completely customizable ServiceNOW support solution!  Try to get that with the ‘others’

  • Expert quality eyes, ears and hands support
  • Within the Mobiz Tenant or Customer Tenant
  • Domain Separated ServiceNow Environment options
  • Expert troubleshooting, maintenance of existing configurations, customization and support upgrades
  • Perform platform migrations to and from the ServiceNow Platform

Features and Benefits

Simplification and process improvements

Reduce manual efforts

Streamlined Incident, Problem and Operations Management

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Success stories

Frequently asked questions

Whether you currently leverage ServiceNOW in your organization or would just like to find out more, check out our FAQs or give us a call to speak with one of our ServiceNOW experts

In addition to the many benefits of the ‘out of the box’ solutions from ServiceNOW, ask us about how Mobiz can enhance the ServiceNOW experience for you with custom solutions such as Domain Separated Instance to cut down on costs and implementation time.

Ask about our discovery and implementation services.  We’ve delivered dozens of bespoke solutions in ServiceNow scoped applications and bi-directional integrations for global Fortune 100 organizations.  All of these delivered on time and within budget.

Speak to one of our ServiceNOW experts about our ServiceNow strategy and advisory workshops.  We can help you design a business and IT roadmap to drive value for your stakeholders and for your Business.

Ask about our staff augmentation and health check Services for your ServiceNow instance

Our ServiceNOW architects can perform a current state assessment of your entire platform or specific areas and make recommendations for improvements and we can also implement these changes for you if needed

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We also make it easy to speak with one of our experts. Give us a call today and lets discus how Mobiz can transform your business

  • (909) 453-6700

Advisory Services

Advisory Services

If you want expert solutions you need expert advice, inquire today about Mobiz Advisory Services

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Our team of experts will tackle your toughest challenges

Management Consulting

Many advisory assessments are completed and ‘left on the shelf’ because they are difficult to implement.  Mobiz professional advisors will assess your business practices, strategize with company leaders to identify operational and organizational challenges and create ‘ACTIONABLE’ solutions to make your business more successful, profitable and efficient

  • Deep technical and business analysis
  • Strategic roadmaps
  • 'Actionable' plans
  • In depth business cases
  • Out of the box thinking and solutions

Project Management

To get the right results from your projects you need the right program and project management team

  • Mobiz leverages a global pool of project management experts
  • Highly skilled Scrum, coordinators, program and project managers
  • Multiple levels of experience to fit your need and cost
  • Strong internal governance to ensure quality
  • Fast onboarding

Digital Transformation

Mobiz specializes in Digital Transformation and we are different from our competitors because we look at the big picture not just a point solution.  Mobiz ‘ties it all together’ with innovative automation and seamless integration

  • Current state analysis
  • Strategic and innovative digital roadmaps
  • Actionable planning

Features and Benefits

Gain a competitive advantage

Be a leader in your Industry

Transform your Business

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Success stories

Frequently asked questions

Don’t struggle with solving complex business challenges on your own.  Leverage the expertise of Mobiz Advisory Services today!

Maybe you have a complex business challenge that you need help with or maybe you need a full blown assessment of your environment or maybe you just need some help with your long range planning.  No matter how big or small, our advisory services can be tailored to fit your specific need.

Mobiz Advisory Services will first work together with you to understand the challenge and to formulate the requirements and scope of work effort.  From there Mobiz will provide you with an estimate of the time and resources required for the engagement.  Below are some factors that would affect the length of an advisory engagement

  • Complexity of the Business challenges
  • Available Budget
  • Availability of internal resources
  • Scope of the engagement

Mobiz is unique from its competitors because we always have a ‘forward looking’ approach to our services and solutions.  When assessing your business challenges or environment we will not only look for a current solution to your problem but a solution that will last for years into the future and one that is leveraging innovation and aligns with the direction of your Business.

In some cases yes.  Mobiz primarily focuses on services and projects that will drive transformation in your business.  However, we do understand that in certain cases you just need an extra set of hands to Keep the Lights On so we will work with you to assess the situation and assist wherever possible.  But don’t forget that Mobiz specializes in automation so don’t be surprised if we present an innovative solution that will provide you with a long term fix to your problem.

Mobiz is unique versus our competitors in a number of ways

  • We only hire the best
  • We have access to a global market of talent
  • We think differently
  • We stay on the cutting edge of technology and innovation
  • Automation is our specialty

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We also make it easy to speak to one of our experts. Give us a call today and lets discus how Mobiz can transform your business

  • (909) 453-6700

Data & AI

Data & AI

A look into the future with Data & AI

 

Mobiz introduces this new practice to help you scale your AI adoption and achieve business objectives faster

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Data & AI services that will transform your business

Artificial Intelligence

Technology revolution has rapidly changed the way we do business.

AI can play a huge role in helping our customers analyze their data and key metrics and deliver great user experience. Mobiz implements different technologies to enable machines to sense, comprehend, act, and learn with human-like levels of intelligence.

  • Machine & Deep Learning
  • Program Forecasts

Data Science

We implement data science techniques to find unseen patterns, extract meaningful information, make informed business decisions and increase customer satisfaction

  • Analytics
  • Visualization
  • Azure Synapse
  • PowerBI
  • Data Bricks

Features and Benefits

Deeper Data
Analytics

Lower Human
Error Rates

Cost Savings and
Increased Efficiency

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Success stories

Frequently asked questions

Do you need a Data & AI strategy for your organization?  Is your strategy working or have questions you need answers to?  Check out our FAQs or call us today to speak with an expert!

The significant difference is that Data Science involves:
– Pre-processing analysis
– Prediction
– Visualization

AI is the implementation of a predictive models to feed into the
visualization pipelines. Normally, Data Science is an umbrella term for statistical techniques, design techniques, and development methods.

Whereas Artificial intelligence has to do with algorithm design,
development, efficiency, conversions, and the deployment of these designs and products.

Actually, Machine Learning is just an extension of AI, where we use pre-trained layers to fast track prediction models.

Using a multitude of analytical algorithms which are developed and refined through a training pipeline based on weights of predictions at each layer.

Such Machine Learning or AI algorithms look at the history of your current data and detects patterns within it, and then adjusts its future actions accordingly. Its main aim is to both clean your data, and make predictions towards future data sets. Machine Learning statistical methods such as clustering, regression and classification are used in predictive analytics.

To be able to apply AI based approaches, we need a problem to solve, and data relating to this problem is required. The data can preferably be in a structured form (within a SQL\NoSQL database or spreadsheets), or an
unstructured form (emails and social data). Mobiz takes care of the rest!

Once the AI model is chosen and implemented the results are tracked to monitor the performance over time and help you find patterns and trends to answer important business questions.

Similarly to costs, the timeline depends on the results you are after. A simple M
achine Learning program designed to automate data processes could take a couple of weeks to develop, depending on the size of the development
team, and would be able to provide results almost instantly.

On the other hand, a system that works with structured data such as huge
databases and some unstructured data for example social media could take minimum of 6 months to develop and test to answers for your business questions.

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We also make it easy to speak to one of our experts. Give us a call today and lets discus how Mobiz can transform your business

  • (909) 453-6700

Cloud Services

Harness the power of Microsoft Azure

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Cloud services that will transform your business

Cloud Assessment

Mobiz starts by assessing your application and infrastructure landscape, tying them together to develop a Transformation Roadmap.  You simply start by providing us with your app and infra inventories and we take it from there.  We use our innovative analytics and reporting capabilities to pull together your multiple data sources (no limit) and provide a comprehensive 360 degree view of your app and infra portfolio!  From there we can build a detailed Business Case incl ROI, Program plan and migration roadmap.

  • App and Infra portfolio analysis
  • Data Referential Assessment
  • Business Case incl ROI
  • Long Range Planning (LRP) forecasts for Cloud and On-prem
  • Program Plan incl migration roadmap

Azure Landing Zone & Services

Azure Landing Zone (ALZ) enables cloud application development, migration, and modernization at enterprise scale.

  • Azure Landing Zone Deploy
  • Azure Infrastructure with ServiceNow
  • ServiceNow integration with Azure Monitoring
Read more

IaaS / PaaS

With IaaS Infrastructure as a Service, Azure manages the infrastructure layer, while PaaS Platform as a Service is built on top of IaaS, so it provides all features of IaaS along with its own features, like business intelligence, Middleware, development tools

  • IaaS
  • PaaS

Cloud Migrations

Mobiz differentiates itself from competitors because we understand the complexities of application and infrastructure environments.  Not all migrations are the same!  Mobiz assesses your app and infra landscape to determine levels of obsolescence and levels of migration complexities.  All of these factors WILL affect the amount of time and cost required to migrate!  Based on our detailed Cloud Assessment process we will provide you with an honest, cost effective and comprehensive migration plan.  Mobiz has an experienced team of certified Cloud architects and Cloud engineers who will then execute on this plan leveraging a comprehensive suite of migration tools including our proprietary end to end migration workflow software.

  • Project Methodology (Agile Pod / Kanban)
  • Automated E2E Workflow
  • Automated Cloud Migrations & Provisioning
  • Legacy Application Modernization
  • Data Referential Cleaning & Updates
  • Handover to Operations

Cloud Ops / FinOps

Mobiz takes a different approach to managing your Cloud operations.  Their goal is to automate everywhere!  This reduces the amount of operational overhead and manpower required which in the end saves you time and money!

  • Cloud Operations & Automation
  • Cloud Financials & Optimization

Features and Benefits

Access to Innovation

Regulatory & Security Compliance

Incident Reduction & Less Operations

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Success stories

Frequently asked questions

Find out why moving to Cloud could be the right choice for you

Mobiz has chosen to partner with Microsoft Azure for several reasons including

  • Most trusted cloud platform by US government
  • Over 50 Security compliance offerings
  • Unparalleled hybrid capabilities
  • Ease of integration with other Microsoft tools
  • Mature IaaS and PaaS services
  • Largest number of regions and global reach

While costs savings should not be the only reason for an organization to move to Cloud, it does offer many cost savings opportunities such as

  • Cost avoidance for hardware lifecycle
  • Reduction of hardware and software maintenance
  • Savings on data center leasing, energy costs and facility space
  • Reduced operational and manpower costs

Microsoft Azure is the most trusted cloud platform by US government institutions and has over 50 Security compliance offerings.  That being said, Mobiz doesn’t stop there!  Mobiz is also a premier partner with Palo Alto networks – a leader in Network and Cyber Security and employs their solutions to deliver an even higher level of security for your organization!

This is heavily dependent on many factors including the

  • Number of applications and servers in your environment
  • Complexity of the applications and number of integrations to and from other systems
  • Level of hardware and software obsolescence
  • Proper support and governance from top management

However, the first step to a successful cloud migration is proper planning and a solid cloud foundation.  Mobiz is an expert in both of these areas as well as Cloud migrations and Operations and can help you get started on the right path!

Yes under certain circumstances you may be eligible to receive credits to help get you started on your cloud journey.

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We also make it easy to speak to one of our experts. Give us a call today and lets discus how Mobiz can transform your business

  • (909) 453-6700

Cyber Security

Cyber Security

Is your data protected?

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Protect your business with state of the art CyberSecurity solutions from Palo Alto

Palo Alto VM Series

Palo Alto Networks VM-Series Next Generation Firewalls (NGFW) extend the Strata™ Firewall Plat­form by enabling virtual and cloud-delivered firewall deployment options. Palo Alto VM-Series NGFWs firewalls provide consistent protection wherever customer data and apps reside by securely transforming customer network while protecting against the most sophisticated attackers with the world’s best cybersecurity

  • App-ID application, Content-ID content and User-ID user classification technologies
  • Panorama single-pane-of-glass firewall management solution
  • DNS security
  • Threat prevention against server-side vulnerability exploits, malware attacks, and C2 prevention
  • URL filtering to protect against phishing and access to malicious sites
  • Wildfire malware prevention
  • ZingBox enterprise IoT security and OT intelligence
  • GlobalProtect user security
  • SD-WAN secure branch connectivity

Palo Alto Prisma Access

Prisma™ Access is a secure access service edge (SASE) that helps your organization deliver consistent secu­rity to your remote networks, branch offices, and mobile users and secure access to applications with global coverage. It’s a generational step forward in cloud security, using a common cloud-based infrastructure to connect all users to all applications. All your users, whether at your headquarters, in branch offices, or on the road, connect to Prisma Access to safely use cloud and data center applications as well as the internet. Prisma Access consistently inspects all traffic across all ports and provides bidirectional net­working to enable branch-to-branch and branch-to-HQ traffic.

  • Zero Trust Networks access (ZTNA)
  • Cloud Secure Web Gateway
  • Next Generation Cloud Security Broker (CASB)
  • Firewall as a Service (FWaaS)
  • Autonomous Digital Experience Management (ADEM)
  • Located in more than 100 locations around the world in 76 countries
  • Deploy Prisma Access to multiple locations within your network using Mobiz DevSecOps capabilities
  • Leverage Terraform Infrastructure-as-Code (IaC) scripts and GitHub Actions to implement a CI/CD pipeline
  • Keep your workloads secure via efficient delivery of Prisma Access capabilities at enterprise scale

Palo Alto Prisma Cloud

Prisma™ Cloud is the unified cloud native security platform offering the industry’s broadest security and compliance coverage for the entire cloud native technology stack, applications, and data across hybrid and multi-cloud environments. Prisma Cloud protects cloud native applications and data spanning hosts, containers, serverless deployments, storage, and other platform-as-a-service (PaaS) offerings. It dynamically discovers resources as they are deployed and correlates data. It leverages cloud resource configurations, flow logs, audit logs, host and container logs to provide security and compliance insights for your cloud applications

  • Automated Prisma Cloud provisioning, configuration, and lifecycle management
  • CI/CD pipeline consisting of Terraform Infrastructure-as-Code (IAC) scripts and GitHub Actions
  • Seamless integration with security orchestration tools ensures rapid remediation of vulnerabilities
  • Deep context-sharing that spans infrastructure, PaaS, users, development platforms, data, and application workloads
  • Machine learning to pro­file user, workload, and app behaviors to prevent advanced threats
  • Industry’s most complete library of compliance frameworks to vastly simplify the task of maintaining compliance

Cortex XDR

Don’t be left in the dark when it comes to protecting your endpoints! Gain full visibility and be ahead of the game with a industry leading solution Cortex XDR!  Stop the threats in advance so you never have to have that uncomfortable conversation with your management ever again!

  • Leverage Palo Alto patented machine learning and behavioral analytics
  • Deep forensics
  • Lightweight agent
  • Lightning fast investigation, resolution and root cause analysis

DevSecOps / NetSecOps

Collaborate more efficiently across infrastructure design, development, incident handling, monitoring, and response by integrating workflows for your development, network and security teams

  • Achieve maximum security and productivity
  • Remove isolation and friction between teams
  • Maximize productivity
  • Maximize user experience

Features and Benefits

Maximize protection of your data and endpoints

Avoid costly and embarrassing breaches

Always be ahead of the game

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Success stories

Frequently asked questions

Are you uncertain whether your business is protected? Are you scared that your CyberSecurity strategy and technologies are not sufficient to stave off an attack?  Don’t wait until its too late.  Find out how Mobiz can protect your business and help you sleep at night!

Mobiz is a premier partner with Palo Alto Networks – a leader in CyberSecurity.  Leveraging the Palo Alto superior line of services and solutions, Mobiz is able to protect your Cloud, On-Prem and edge environments with confidence!

The biggest threat to your business is how fast cyber threats and attacks are evolving.  You need a strong CyberSecurity strategy, comprehensive Cyber Awareness Training for your staff, and the right partner to implement a strategic and sound CyberSecurity set of tools and processes.

To protect your business from Cyberthreats its very important to have a comprehensive strategy across your entire organization.  IT is only one component.  The CyberSecurity experts at Mobiz will work with you to help you understand the potential Cyber risks that could affect your Business, assess your level of protection, and put a proper plan in place to address any gaps.  Mobiz provides end to end solutions and services including assessment, planning, implementation and support.

We never recommend waiting on the implementation of a strong CyberSecurity strategy.  Cyberthreats are becoming more and more prevalent every day.  One severe attack can literally cripple your business.  If you do not have a proper CyberSecurity plan and protection in place today, do not wait any longer!  Contact Mobiz today to speak with an expert!

In the worst scenario, if a cyber attack is severe enough it can literally put you out of business.  Here are some other potentially negative impacts to your business

  • Costs or fines related to a data loss or breach
  • Negative impact to reputation and trust
  • Lost customers
  • Loss of revenue
  • Operational Disruption
  • Stolen intellectual property

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We also make it easy to speak to one of our experts. Give us a call today and lets discus how Mobiz can transform your business

  • (909) 453-6700

Services

Services to take your business to a new level

Mobiz ties it all together with custom automation and seamless integrations

Cloud Services

Transform the way you do business with expert architects & engineers that will assess your application and infrastructure and formulate a plan

  • Cloud Assessment
  • Azure Landing Zone
  • PaaS / IaaS
  • Cloud Migration
  • CloudOps / FinOps
Read more

CyberSecurity

Threats are everywhere, is your Business protected?

  • Palo Alto VM Series
  • Palo Alto Prisma Access
  • Palo Alto Prisma Coud
  • Cortex XDR
  • DevSecOps
  • NetSecOps
Read more

Data & AI

Data & AI doesn’t have to be scary, let us demistify it for you

  • Artificial Intelligence
  • Data Science
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ServiceNOW

Connect people, systems and functions across your organization!

  • Advisory
  • Implementation
  • Integration
  • Service Portal
  • Application Development
  • Managed Support
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Advisory Services

Have a complex problem to solve?  Mobiz has highly skilled senior strategists with many years of IT and management consulting experience to help you find the right solution

  • Management Consulting
  • Program / Project Management
  • Transformation Planning / Roadmaps
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Speak with one of our experts

We leverage innovative and emerging technologies to implement cost-effective, next generation solutions that scale with your business

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